Information we collect
We collect account details you provide, such as your email address and display name, plus the project and studio information you choose to save.
- Project, thread, inventory, journal, and finishing information you create
- Images or files you upload
- Authentication, security, and diagnostic information needed to operate the service
- Subscription status from Stripe, Apple, Google, or RevenueCat when subscriptions are enabled
- Account-linked daily usage counts, including app visits, project saves, membership screens, upgrade attempts, and verified membership access, labelled by web, iOS, or Android
How we use information
We use your information to provide synchronization, offline access, account security, customer support, and purchased features. We use daily usage counts to understand whether people can save projects, return to their work, and successfully access memberships. These counts do not include project names, notes, photos, payment-card details, or browsing activity outside StitchFlow. They are stored in our existing Supabase database, not sent to an advertising analytics service. We do not sell personal information.
Storage and providers
StitchFlow uses Supabase for authentication, database, and private file storage; Expo and EAS for mobile builds and updates; Vercel for the web application; Stripe for website subscriptions when enabled; and RevenueCat, Apple, or Google for native subscription processing when enabled. These providers process data only to deliver their services.
Offline data
The mobile app may keep an owner-scoped cache and pending edits on your device so selected information remains available offline. Signing out removes your data from the signed-in view, but retains account-scoped offline work for your next sign-in to avoid losing unsynced changes. That work is not shown or synced under another account. Account deletion removes the account's local data.
Retention and deletion
We retain account information while your account is active. You can permanently delete your account and associated user-owned data, including account-linked usage counts, from the mobile app. If you cannot access the app, follow the Account Deletion instructions.
Security and children
We use access controls, encrypted transport, row-level authorization, and secure native token storage. StitchFlow is not directed to children under 13.
Contact
Questions and privacy requests can be sent to support@stitch-flow.com.